From Knowledge to
Live Support
Your business already has the answers. Here's how CollowAI puts them to work: no developers, no complexity.
Connect Your Content
Add your website URL, upload documents, or paste text. Your assistant reads and understands your business information.
- Upload PDFs, DOCX, TXT, CSV, and Markdown files
- Upload FAQ documents (PDF, DOCX, text)
- Crawl and index your website URLs
- Paste text directly into the knowledge base
Match Your Brand
Set your colors, logo, avatar, and welcome message. The assistant looks and sounds like your business.
- Entity extraction (people, products, organizations)
- Fact extraction (claims, relationships, attributes)
- Topic hierarchy and knowledge graph
- Conflict detection and resolution
Embed & Go Live
Copy one script tag, paste it on your site, and customers can start asking questions immediately.
- Choose your brand colors and theme
- Upload your logo and avatar
- Write a custom welcome message
- Select fonts and widget position
Improve Over Time
See what customers ask. Add knowledge where answers are missing. Your support gets better as you learn.
- Copy a single line of code
- Paste it into your website's HTML
- Works with any platform: WordPress, Shopify, Wix, custom
- Your AI is live in seconds
Escalate to Your Team
When the AI can't confidently answer, it hands off to your team with full conversation context, so customers aren't left repeating themselves.
- Automatic escalation when AI is unsure
- Full conversation context transfers to your team
- Real-time notifications for handoffs
- Seamless customer experience
That's It. You're Live.
No technical knowledge required. No coding. Works with any website. Your AI assistant is now answering customer questions around the clock.
24/7 Availability
Your assistant never sleeps. Customers get instant answers any time, day or night.
Built on Your Knowledge
Answers come from your website, documents, and FAQs. When it doesn't know, it says so honestly.
Gets Better Over Time
See what customers ask. Add knowledge where answers are missing. Your support improves as you learn.